** ONLY FRESHERS CAN APPLY **<\/u><\/em><\/strong><\/p>\n\n\n\n Job Location : Coimbatore \/ Hyderabad \/ Bangalore<\/p>\n\n\n\n Shifts : 24*7 Rotational<\/p>\n\n\n\n Work Mode : WFO<\/p>\n\n\n\n Transport to be provided ( One Way)<\/p>\n\n\n\n Education : Any Graduate or Post Graduate can apply<\/p>\n\n\n\n Notice : Only Immediate Joiners<\/strong><\/p>\n\n\n\n ——————————————————————————————————————————————<\/p>\n\n\n\n Job Role :<\/strong><\/p>\n\n\n\n 1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns<\/p>\n\n\n\n 2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email, or walk-ins<\/p>\n\n\n\n 3. Identify and escalate tickets requiring urgent attention and action<\/p>\n\n\n\n 4. Log all contacts and document all the activities and results accurately and completely within the incident management tool<\/p>\n\n\n\n 5. Deal with and resolve helpdesk requestsRole: <\/p>\n\n\n\n IT Support – Other<\/a>Industry Type: <\/p>\n\n\n\n