Job description
** ONLY FRESHERS CAN APPLY **
Job Location : Coimbatore / Hyderabad / Bangalore
Shifts : 24*7 Rotational
Work Mode : WFO
Transport to be provided ( One Way)
Education : Any Graduate or Post Graduate can apply
Notice : Only Immediate Joiners
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Job Role :
1. As a Support Analyst, you will be responsible for assisting end users on applications problems, system administration issues, or network concerns
2. Diagnose, prioritize, troubleshoot, and resolve IT incidents reported by the users via telephone, chat, email, or walk-ins
3. Identify and escalate tickets requiring urgent attention and action
4. Log all contacts and document all the activities and results accurately and completely within the incident management tool
5. Deal with and resolve helpdesk requestsRole:
IT Support – OtherIndustry Type:
IT Services & ConsultingDepartment:
IT & Information SecurityEmployment Type:
Full Time, PermanentRole Category:
IT Support
EducationUG:
Any GraduatePG:
Any Postgraduate